Customer Service and Service Providers

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We’re here to be your ally in the technology and communications industry, because we know how frustrating it can be to go through many businesses for one situation. Even the smallest setbacks can be trying when the service hinders your Internet and communications abilities. According to the Customer Experience Impact Report by Harris Interactive/RightNow, the top two reasons for customer loss include being poorly treated and problems not being solved in a timely manner.

Did you know?

In 2015, 51 percent of U.S. consumers switched service providers because of poor customer service experience (Accenture).

 

82 percent of customers in 2015 felt that their service provider could have done something to prevent them from switching (Accenture).

 

On a scale of -100 to 100 in Net Promoter Scores, Cynergy ranked 93 in customer satisfaction!

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At Cynergy Telecom, we pride ourselves in finding the best service providers and carriers for your individual needs. Our team has 80+ years of combined experience in the telecom, network, server and application industries. Let us help eliminate and hassle and frustration that comes with using multiple carriers and providers when we help you improve your technology solutions.

But don’t take our word for it! Hear what others have to say about Cynergy >

With our objective being driven around customer satisfaction, there’s no reason not to contact us today!